Terms and Conditions

1. Welcome to Ozone Medical, operated by EW Medical Ltd.

These terms of use will apply to any use you make of the website ozon-medical.com (“the site”) and related services (“the services”), provided by I W Medical Ltd. and/or its subsidiaries, companies controlling it, or affiliated with it (“the company,” “we”). Please read these terms of use (“Terms of Use”) before you begin. These terms of use apply to all visitors, users, and others accessing the site (“the users” or “you”). By accessing the site, you agree to be bound by the terms of use and other terms incorporated into this document by reference, including but not limited to our privacy policy, as it may be amended from time to time. If you do not agree to these terms of use, do not access the site.

2. Use of the site

You are permitted to use the site for your personal use only to view the products displayed for sale on the site (“the products”).

We are entitled, at our sole discretion, to discontinue offering products or to change the names, prices, sizes, ingredients, packaging, delivery terms, or other characteristics of the products offered for sale on the website. However, the price, terms of sale and delivery, and product specifications at the time of placing your order on the website, as outlined in the purchase summary (as defined below), will apply to your purchase and will not be affected by the aforementioned changes made after you placed the order.

3. Not relying on the site

All products displayed on the website are approved by the Israeli and European health ministries. However, they have not been reviewed and/or approved by the United States Food and Drug Administration and/or any other official agency and are not approved and/or registered as a medical product suitable for treating the disease, except in the State of Israel (unless otherwise specified).

The content of the website is provided for general information purposes only. It is not intended to serve as advice that you should rely on. The site does not provide advice regarding the feasibility or effectiveness of the products. Any information provided on the site, directly or indirectly, does not constitute medical advice, and you should consult professionals in the medical field and/or other professionals regarding the use of the products.

4. Placing an order on the website

After placing the order on the website and receiving payment confirmation, you will receive a confirmation email, confirming your order and summarizing the purchase details (“Purchase Summary”).

5. Delivery

The items you purchased will be sent to you according to the shipping terms of the relevant transactions. We will use the delivery services of third-party shipping companies (“delivery partners”) for the purpose of delivering the order. The delivery services provided by the delivery partners will be within the territories of the State of Israel only and according to the terms of the aforementioned delivery partners. You agree that we will provide the necessary information to the shipping partners for the execution of the delivery.

In any case, we guarantee that the delivery time will not exceed four business days.

For more information, please refer to the shipping and ordering policy.

6. Cancellation policy

After placing the order, you are entitled to cancel the transaction subject to the consumer protection laws applicable to your transaction, and according to their terms.

Despite the above, if you are not satisfied with the product you received from us, we will allow you to return the product within 30 days from the date of receipt and receive a full refund (excluding shipping costs).

For more information, please refer to the shipping and ordering policy.

7. Links to third-party sites

The site contains links to other websites operated by third parties (“Third Party Sites”). The aforementioned link or references are provided for your convenience only, and we do not review, endorse, monitor, provide sponsorship, assume responsibility, or make any representations regarding these websites or third parties. You agree that your use of third-party websites is at your own risk.

The services will be used together with other products and/or other services and/or will be linked to any of these (“Third Party Services”). The use of third-party services may be subject to payment of certain amounts, acceptance of additional terms, and/or obtaining user accounts. You will be responsible for the payment of the aforementioned fees, the acceptance of the additional terms as stated, and the acquisition of the user accounts as required.

We are not responsible for your use of third-party services or your access to third-party websites.

You understand that by using third-party services or websites, you may be exposed to content considered offensive, and such content may or may not be identified as including vulgar language, and that search results or entering a specific URL can automatically and unintentionally create links or references to offensive material.

8. Our intellectual property

The website and all information and materials appearing on the website or related to the website, including, but not limited to, computer code, domain names, text, content, characters, images, video, or audio (hereinafter collectively referred to as “Protected Materials”) and all trademarks, patents, copyrights, designs, methods, and trade secrets (“Intellectual Property Rights”) are the property of the company and its representatives. The protected materials and intellectual property rights are for your reasonable personal non-commercial use only while using the site only (“Permitted Use”).

No copying, duplicating, publishing, broadcasting, distributing, displaying, performing, modifying, creating derivative works, or using in any form the protected materials except for permitted use without prior written consent from the company.

9. Prohibited use

In addition to any other restrictions and prohibitions in these terms of use, explicitly or implicitly, you are not allowed to use the site:

For any illegal purpose according to any law;
To commit fraud, to spread viruses, malware, or similar harmful software;
For the purpose of promoting an advertisement without invitation or sending spam.
To impersonate communications from us or another service or entity in order to collect identifying information, authentication credentials, or other information (“phishing”);
Disrupt in any other way the operation of the site, the company, or the business or site of any other entity.
To gain unauthorized access to computers, data, systems, accounts, or networks, or to use any of these.
Bypass passwords or user authentication methods.

10. Lack of responsibility

To the maximum extent permitted by law, the company and its representatives do not provide, and hereby disclaim, any responsibility, express or implied, arising from any law or otherwise, regarding the site or its suitability for your intended purpose, including without limitation implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The company will have no liability of any kind for the use or inability to use the website or the products or services related to any of these.

Without limiting the generality of the above, the company does not provide any warranty: (1) that your use of the site will be uninterrupted or free of bugs, errors, viruses, or other defects; (2) against interference with your enjoyment of the site; (3) that the site will meet your requirements; (4) that the site will operate with any other site, device, or application or be suitable for use with any of these; (5) that errors on the site will be corrected; (6) that the site will be available for continuous use or for certain devices; and/or (7) that the content and/or materials on the site are accurate, complete, reliable, or up-to-date.

Certain laws and jurisdictions do not permit the exclusion of implied warranties or the limitation of liability as mentioned, or the limitation of relevant statutory consumer rights, so some or all of the exclusions and limitations detailed above may not apply to you.

11. Limitation of liability

To the maximum extent permitted by law, under no circumstances shall the company, its directors, employees, or agents, or its clients, be liable for any direct, indirect, consequential, incidental, special, exemplary, punitive, or any other type of damage, whether arising from a contract, tort (including but not limited to negligence) or otherwise, resulting from or in connection with the use or inability to use the website, the materials appearing on it, or accessible through the website, including but not limited to damage caused or resulting from a user’s reliance on information obtained through the website or resulting from errors, omissions, interruptions, or deletions of files or data, mistakes, defects, viruses, delays in operation or transmission, or any failure in performance, whether based on contract, tort (including negligence), strict liability, or any other theory, even if the company was aware of the possibility of such damage.

Certain jurisdictions do not allow liability limitations for death, personal injury, fraud, certain intentional or negligent acts, or violations of specific statutes, or limitations on incidental or consequential damages, so the liability limitations detailed above, in whole or in part, may not apply to you.

12. Applicable law; jurisdiction

These terms of use are governed and interpreted according to the laws of the State of Israel (unless otherwise required by any law, regulation, and/or directive applicable in your country of origin). You agree that any dispute, claim, action, or proceeding arising from the website or related to the website or connected to the website or these terms of use shall be submitted exclusively to the exclusive jurisdiction of the court in Tel Aviv, Israel.

13. Change of site and terms of use

We reserve the right, at our discretion, to modify, remove, or terminate the website and/or the services, in whole or in part, and any part, feature, or aspect of any of these at any time.

We reserve the right, at our discretion, to update or change the terms of use at any time. Any change will take effect immediately upon the publication of the updates on the website. You can review the latest version of the terms of use. Your continued use of the site after the publication of changes to the terms of use constitutes acceptance of the aforementioned changes. If you do not agree to the amended terms, you must cease using the site.

14. Contacting

You can contact the company with any matter or question you have regarding the website, products, delivery, and our cancellation policy using the communication methods listed below:

Phone: 972 2 3750650

Email address: office@ozon-medical.com

Mailing address: HaTa’asiya 4, A.ת. Haratov A’, Mateh Yehuda Regional Council, Israel (Postal Code 9980101)

Last updated January 28, 2024